Shipping Policy

Summer Shipping Policy

To ensure your chocolate arrives in perfect condition during the warmer months, we’ve made a few seasonal adjustments:

- Shipping Options: Only 1-day or 2-day shipping is available in summer to prevent melting.

- Insulated Packaging: Every order includes cold packs and insulation designed to protect your chocolate for up to 48 hours.

- Shipping Schedule: To avoid packages sitting in transit over the weekend, orders placed after Wednesday at 12:00 pm (MST) will ship the following Monday.

- Optional Hold: Prefer to wait for cooler weather? Just let us know—we’re happy to hold your order until temperatures drop.

Delivery Tips & Quality Guarantee

For destinations with high temperatures (70°F and above), we recommend ensuring someone is available to receive the package upon delivery.

Tracking numbers are provided with all orders so you can follow your package every step of the way.

We do not offer returns for melted chocolate. However, if there is a quality issue with your order, please contact us within 48 hours and include a photo of the product and best-by date so we can make it right. View our refund policy